One platform. Eleven trades.
Every trade runs differently. Progress adapts to the workflows your crews already use — from emergency HVAC calls to staged commercial payment applications.
Service calls, installs and maintenance contracts in one system
Keep dispatch moving, equipment histories intact and every maintenance agreement profitable — from the first call to the final invoice.
3x
Faster dispatch turnaround
100%
Job-linked labour hours
1
Record per unit, site and customer
What gets in the way
Emergency calls break the schedule
Same-day breakdowns force dispatch to rebuild the board by phone and text.
Equipment history lives in someone's head
Techs arrive without model numbers, warranty status or the last service note.
Maintenance agreements leak margin
Recurring visits get missed or logged against the wrong job.
How Progress solves it
Dispatch board that reflows in seconds
Drag an emergency call into the day and every affected tech is notified instantly on mobile.
Full site and asset history
Every unit, address, contact, plan and photo stays attached to the customer record.
Costed maintenance work
Techs clock into the specific job or bid job, so contract profitability is visible in real time.
Features HVAC teams rely on
See Progress run a busy HVAC week
We'll load a live demo with your service mix — emergency calls, installs and maintenance contracts side by side.
From service calls to full commercial fit-outs
Run day-rate service work and multi-phase electrical projects on the same platform, with bid workflows and progress billing built in.
9
Stage job lifecycle tracked
Live
Labour vs estimate visibility
0
Paper work orders required
What gets in the way
Service and project work don't mix
Most tools handle one or the other, forcing two systems and double entry.
Bid work is managed in spreadsheets
Tender values, change orders and progress claims sit outside the job record.
Labour costs surface too late
By the time payroll reconciles, the job is already over budget.
How Progress solves it
One platform, both work types
Service jobs and bid jobs live side by side with shared customers, crews and reporting.
Bid jobs with progress billing
Track tasks, percentage complete and AIA-style G702/G703 payment applications.
Live job costing
Every clock-in, PO and material charge lands against the job the moment it happens.
Features Electrical teams rely on
Bring service and project work together
Book a demo and we'll walk one of your live electrical projects through Progress end to end.
Complex mechanical scopes, tracked stage by stage
Ground rough, top rough, med gas — track every task, its estimated hours and its completed value in one commercial billing view.
Task
Level cost and progress
AIA
G702 / G703 billing
24/7
Support from real people
What gets in the way
Progress claims take days to assemble
Percentage complete is pieced together from foremen, spreadsheets and memory.
Scope creep goes unbilled
Change orders happen on site and never make it back to accounts.
Crews and equipment are hard to see
No single view of who is on which site with what gear.
How Progress solves it
Live percentage complete
Each task carries estimated hours, estimated cost and completed value as crews log work.
Change orders captured on site
Raise change order estimates from the field before the work starts.
Resource planning built in
See manpower, equipment and material needs through daily and weekly field reports.
Features Mechanical teams rely on
Cut your progress claim from days to minutes
See how mechanical contractors run commercial billing directly out of Progress.
Fast dispatch for service, full control on projects
Get plumbers to site quicker, capture what happened while they're there, and invoice the same day.
Same-day
Invoicing from the field
Tap
To clock into a job
Auto
Customer status emails
What gets in the way
Techs chase paperwork instead of jobs
Signed dockets and material lists come back on paper, days later.
Customers call for updates
The office fields status calls that could be answered automatically.
Materials go unrecovered
Parts bought on the run never make it onto the invoice.
How Progress solves it
Signed work orders in the app
Complete and sign the work order on site — it lands in the job record instantly.
Automatic customer notifications
Customers are emailed when a job is created, assigned and completed.
POs raised at the counter
Generate a PO tied to the job before the parts leave the supplier.
Features Plumbing teams rely on
Close the loop between the van and the office
Book a live demo and see a plumbing service call run start to finish in Progress.
Site-based work with the paperwork under control
Track crews, plant and daily site conditions across long-running civil projects — with the documentation your client contracts demand.
Daily
Site reports with photos
Geo
Fenced site attendance
Full
Document trail per project
What gets in the way
Daily records are inconsistent
Site diaries depend on whoever remembered to fill one in.
Delay claims are hard to evidence
Weather, access and standing time aren't captured in a usable form.
Attendance is unverifiable
No reliable record of who was on which site and when.
How Progress solves it
Structured field reports
Custom date ranges covering conditions, manpower, equipment and material needs — with photos.
Evidence attached to the job
Every document, drawing and image lives on the project record permanently.
Geo-fenced clock in and out
Confirm crews were on site without constant location tracking.
Features Civil teams rely on
Make your site records defensible
See how civil teams document conditions, manpower and plant every single day.
Quote quicker, schedule around weather, bill on completion
From first inspection to final invoice, keep every roof job photographed, costed and moving.
Photo
Evidence on every job
Fast
Estimate to job conversion
Live
Crew scheduling
What gets in the way
Weather wrecks the schedule
One wet week and the entire board needs rebuilding.
Before-and-after evidence is scattered
Photos live on phones instead of the job record.
Estimates take too long to turn around
Slow quotes lose jobs to whoever replied first.
How Progress solves it
Reschedule in a drag
Move crews and jobs on the board and everyone's mobile updates instantly.
Photos attached at source
Techs upload site images directly to the job from the app.
Estimates out the same day
Build and send estimates fast, then convert straight to a scheduled job.
Features Roofing teams rely on
Keep roofing crews productive whatever the week brings
Book a demo and see scheduling, photo evidence and billing working together.
Compliance work with a complete audit trail
Inspections, remedial works and installations — all recorded, all traceable, all tied to the site and the asset.
Every
Inspection recorded
Role
Based access controls
Instant
Report retrieval
What gets in the way
Compliance records are hard to retrieve
Certificates and reports sit in email threads and filing cabinets.
Recurring inspections slip
Scheduled service visits get missed when the calendar is manual.
Remedial works lose their link
Defects found on inspection become new jobs with no history attached.
How Progress solves it
Everything on the site record
Inspections, documents, photos and signed work orders stay attached to the address.
Scheduled recurring work
Plan inspection cycles on the dispatch board and assign automatically.
Defect to job in one step
Raise remedial work from the inspection with all the context carried across.
Features Fire Protection teams rely on
Retrieve any compliance record in seconds
See how fire protection teams keep an audit trail that stands up to scrutiny.
High job volume, low admin overhead
Hundreds of small jobs a month shouldn't mean hundreds of admin hours. Progress keeps reactive and planned maintenance organised.
High
Job throughput per admin
Live
Status per work order
One
View across all sites
What gets in the way
Volume buries the office
Small jobs generate the same paperwork as big ones.
Clients want reporting you can't produce
Monthly summaries take days to compile per contract.
Reactive work derails planned work
Urgent callouts push scheduled maintenance out indefinitely.
How Progress solves it
Fast repeatable job creation
Templates, saved sites and quick dispatch cut the admin per job.
Reporting on demand
Pull job and field reports by date range, site or contract whenever the client asks.
Planned and reactive on one board
See both work types together so planned jobs don't disappear.
Features Maintenance teams rely on
Handle more jobs without more admin
Book a demo and see how maintenance teams scale volume without scaling headcount.
Recurring rounds, seasonal crews, clean job costing
Run recurring maintenance rounds and one-off installations with crews that change week to week — and still know what each job earned.
Recurring
Round scheduling
Crew
Level time capture
Clear
Per-job profitability
What gets in the way
Recurring rounds are managed by memory
Weekly and fortnightly visits rely on a whiteboard or a spreadsheet.
Seasonal crews make timesheets messy
New starters and casuals blur who worked which site.
Small jobs hide their real cost
Travel, materials and clean-up rarely make it into the numbers.
How Progress solves it
Scheduled rounds on the board
Set up recurring visits and assign crews without rebuilding the week.
Simple mobile clock in
Any crew member clocks into the right job in a few taps, even on their first day.
True cost per site
Labour, materials and POs all roll up to the job automatically.
Features Landscaping teams rely on
Know what every round actually earns
See recurring scheduling and job costing working together in a live demo.
Multi-stage projects, progress billing and full accountability
Built for the commercial side of the business most field service tools never reach — bids, retention, lien waivers and staged payment applications.
G702
/ G703 payment applications
4
Lien waiver templates
Multi
Site and multi-entity ready
What gets in the way
Field service tools stop at the invoice
Bid management, retention and progress claims sit outside the platform.
Documentation demands are heavy
Main contractors expect a paper trail most systems can't produce.
Approvals get stuck
POs and change orders wait on someone's inbox.
How Progress solves it
Complete bid workflow
Bid jobs, bid reviews, bid invoices and change order estimates in one place.
Contract-grade paperwork
AIA-style payment applications and conditional, unconditional, partial and final lien waivers.
Structured approval chains
Route POs and change orders through the right roles with SMS and app alerts.
Features Commercial teams rely on
Run commercial work in the same system as service
Book a demo and we'll walk one of your commercial projects through the full bid workflow.
A professional experience for every homeowner
Fast quotes, clear communication and tidy paperwork — the things that turn one job into a lifetime customer and a stream of referrals.
Auto
Homeowner notifications
Minutes
From site to invoice
Full
History per address
What gets in the way
Homeowners chase for updates
Every 'is he still coming?' call costs the office time.
Quotes go out late
The fastest professional quote usually wins the job.
Repeat customers start from scratch
Previous work at the address isn't easy to find.
How Progress solves it
Keep customers informed automatically
Emails when a job is created, assigned to a tech and completed.
Quote from the driveway
Build and send an estimate before you leave the property.
Complete address history
Every past job, photo, invoice and note at that address, instantly.
Features Residential teams rely on
Give homeowners the experience they remember
See the customer journey in Progress — from first call to five-star review.
Don't see your trade?
We've probably already built it.
Progress is modular by design. Tell us how your business runs and we'll show you the configuration that fits.